rotative
openai blog · September 24, 2026

Ringg's AI agents resolve 65% of calls with OpenAI

ringg uses gpt-5.6 to power multilingual agents, resolving 65% of customer calls, 90% less cost than gpt-4.1.

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ringg has implemented ai agents powered by gpt-5.6 to handle customer calls across multiple channels including voice, chat, whatsapp, and web. these agents are capable of resolving up to 65% of customer calls. according to ringg, using gpt-5.6 reduces costs by 90% compared to their previous use of gpt-4.1. this significant cost reduction and efficiency in customer service could impact how businesses approach ai integration in their operations.

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