rotative
openai blog · 2026年7月16日

Cars24 利用 OpenAI 語音代理挽回 12% 流失線索

Cars24 部署了 OpenAI 語音和聊天代理來處理每月 100 多萬分鐘的對話,挽回了 12% 的流失線索,並實現了跨團隊的自動化工作流。

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Cars24 deployed OpenAI-powered voice and chat agents to manage over 1 million monthly conversation minutes. the integration recovers 12% of lost leads that would otherwise go unaddressed. it extends beyond customer support to bring agentic workflows to internal teams. this implementation signals a shift toward aggressive automation of sales and support funnels in high-volume transactional markets.

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