Cars24, OpenAI 음성 에이전트로 유실된 리드 12% 회복
Cars24는 OpenAI 음성 에이전트를 도입해 월 100만 분 이상의 통화를 처리하며, 유실된 리드의 12%를 회복하고 팀 전반의 워크플로를 자동화했습니다.
Cars24 deployed OpenAI-powered voice and chat agents to manage over 1 million monthly conversation minutes. the integration recovers 12% of lost leads that would otherwise go unaddressed. it extends beyond customer support to bring agentic workflows to internal teams. this implementation signals a shift toward aggressive automation of sales and support funnels in high-volume transactional markets.