Cars24、OpenAI音声エージェントの活用で失ったリードの12%を回復
Cars24はOpenAIの音声エージェントを導入して月間100万会話分以上を処理し、失われたリードの12%を回復、チーム横断のワークフローを自動化した。
Cars24 deployed OpenAI-powered voice and chat agents to manage over 1 million monthly conversation minutes. the integration recovers 12% of lost leads that would otherwise go unaddressed. it extends beyond customer support to bring agentic workflows to internal teams. this implementation signals a shift toward aggressive automation of sales and support funnels in high-volume transactional markets.