从 GPT 到生产级代理：OpenAI 的 Presence 能否修复企业可靠性难题？
openai 推出了 presence，这是一项通过工程师支持为企业部署生产级 ai 代理的服务。它超越了内部使用的 'gpts'，进入客户服务和后台工作流，旨在解决商业自动化的混乱现实。
openai unveiled presence, a new offering designed to move ai agents from internal prototypes to production environments for enterprise clients. while current workspace agents serve internal use, presence targets customer-facing workflows and offers hands-on engineering support for system integration and testing. this addresses the industry-wide challenge of agent reliability in real-world business operations. however, openai has not yet detailed how the service handles specific compliance frameworks like the eu ai act.