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techcrunch ai · May 5, 2026

PayPal targets $1.5B savings via AI restructuring

paypal ceo enrique lores announced plans to aggressively adopt ai and move to cloud-native architecture to drive a turnaround. the company aims for $1.5 billion in cost savings over the next 2-3 years while cutting 20% of its workforce. a new ai transformation team will integrate ai into coding, risk management, and customer support.

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PayPal CEO Enrique Lores announced a strategic shift to "become a technology company again" by aggressively adopting AI and moving to a cloud-native platform. The company targets $1.5 billion in cost savings over the next two to three years, coinciding with a reduction of roughly 4,500 jobs (20% of the workforce). A new "AI transformation and simplification" team will implement AI across development, risk management, and support operations to increase developer productivity and reduce time to market.

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