Amazon's shopping AI flags scam messages for 360k customers
amazon's ai service alexa for shopping can now confirm if a message is real or a scam by checking it against billions of messages sent globally. this helps 360,000 customers annually.
amazon's alexa for shopping now offers ai-powered scam detection, helping 360,000 customers per year verify message authenticity. the ai checks messages against billions sent globally, analyzing sender info, content, timing, and metadata. customers can report suspicious messages to improve the system. this feature builds on amazon's efforts to address scams, including a verify email address and online form.