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techcrunch ai · 2026年11月4日

Uber 在最忙碌的一周仅通过 AI 代理预订 4 次行程

uber 在万圣节周处理了 3.2 亿次出行和订单,但只有 4 次行程是通过 AI 代理预订的。这低采用率引发了人们对 AI 代理在任务自动化中的未来的质疑。

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uber's third-quarter earnings call revealed that the company handled around 320 million trips and orders across uber and uber eats during the week of halloween. however, only 4 rides were ordered through an ai agent, and 500 uber eats orders were placed using ai. ceo dara khosrowshahi noted that the average time to book a ride is only 50 seconds, and re-ordering a favorite food takes 90 seconds, suggesting that ai agents may not be saving users significant time. despite the low numbers, khosrowshahi expressed optimism about the potential for ai agents to increase demand on the ecosystem.

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