麦克米兰取消AI助手NOA 尽管曾大肆宣传
麦克米兰推出后又取消了AI聊天机器人NOA，员工称其无帮助，影响员工体验。
in january 2024, macmillan publishers introduced noa, an ai chatbot developed by german software company chaptr, with a lavish party at their lower manhattan headquarters. employees were encouraged to use noa for tasks such as composing emails, drafting copy, and generating ideas, but found it unhelpful and unreliable. in october 2025, macmillan announced that chaptr would be sunsetting noa. since then, the company has been attempting to integrate google gemini into their publishing process, with mixed results. macmillan's approach to ai is focused on employee awareness and education.