rotative
theverge ai · October 17, 2026

Websites block AI agents, threatening their utility

popular websites like yelp and delta air lines are blocking ai agents from accessing their services due to security concerns and data licensing issues. this limits the capabilities of ai agents.

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recently, users of ai agents like meta's muse, xai's grok, openai's dots, and instinct have reported being blocked from performing tasks on popular websites. yelp only allows ai agents that pay for its data licensing program, while delta air lines is preventing them from booking tickets. other companies, including jpmorgan chase and charles schwab, are also blocking ai agents due to security concerns. amazon previously banned perplexity's agentic shopping feature and sued the ai startup, raising questions about the future of agents on the web. this has significant implications for companies developing ai agents, as their utility is heavily dependent on their ability to access and interact with various websites.

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