Voice AI execs say ChatGPT moment yet to come
voice ai hasn't reached its chatgpt moment yet, execs say, as challenges remain in making voice models sound human and converse naturally.
shawn wen, cto of polyai, and alex gay, cmo of otter, discussed the current state of voice ai at the humanx conference. despite advancements in full-duplex models, they agree that voice ai hasn't reached its chatgpt moment yet. challenges include making reasoning fast, improving speaker identification and intent capture, and ensuring transparency in ai interactions. wen emphasized the need for voice models to sound human and converse naturally, while gay highlighted the importance of accuracy in transcription and meeting note-taking.