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techcrunch ai · October 22, 2026

Uber rolls out ChatGPT to 30,000 staff

uber is deploying chatgpt work to its entire 30,000-strong workforce, following a successful pilot with 1,000 employees, to enhance workflows and productivity.

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uber has announced a major expansion of its partnership with openai, deploying chatgpt work to its entire global workforce of 30,000 employees. the company had previously piloted the enterprise-focused ai agent with 1,000 staff from various departments, including finance, operations, and product. during the pilot, 80% of early adopters were non-engineers who used chatgpt work for tasks such as analyzing complex data, localizing training materials, and building personalized interactive dashboards. uber will monitor how employees use the tool and assess the outcomes to guide future ai deployments. the financial terms of the rollout were not disclosed.

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