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techcrunch ai · August 13, 2026

OpenAI's billion-user business is missing revenue targets

openai replaced its cro after nine months as 1b weekly users failed to meet revenue goals, signaling a strategic pivot toward enterprise sales.

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openai tapped former wiz executive dali rajic as its new chief revenue officer, replacing denise dresser after only nine months in the role. this leadership change follows recent high-profile exits, including coo brad lightcap and agi deployment chief fidji simo, alongside a return to management duties by co-founder greg brockman. while openai boasts 1b weekly active users and 2m business customers, reports indicate the company has struggled to hit internal revenue goals. the restructuring coincides with an increased focus on enterprise deployment and the completion of a $7b employee tender offer.

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