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techcrunch ai · September 30, 2026

Meta disputes claim Muse read private messages without permission

meta says its ai agent muse requires user consent to read messages, but users are skeptical due to past data mishandling.

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meta is refuting a journalist's claim that its ai agent muse read a user's private messages without permission. meta vp of communications andy stone said the messages integration in the muse app for mac is entirely opt-in, requiring users to enable full disk access and the messages connector. however, the journalist claimed that muse read his messages even when full disk access was off, and provided an explanation that meta disputes. this incident raises concerns about meta's ability to handle user data, which could impact its reputation in the consumer ai market. meta's history of data mishandling, including the cambridge analytica scandal, has led to lawsuits and fines.

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