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techcrunch ai · October 21, 2026

Managers struggle to evaluate AI-aided staff

a nielsen survey finds 56% of senior leaders struggle to evaluate employee work after adopting ai, affecting management processes.

a nielsen survey of 1700 senior leaders across seven countries found that 56% struggle to evaluate employee work after adopting ai, as much of the output arrives polished in the manager's inbox. nearly half of managers spend more time reviewing and guiding their team's output. despite this, 94% of managers are excited to improve work using ai. however, 46% of managers use ai to inform decisions, and 39% use ai to draft performance reviews, potentially introducing biases. the survey also found that 78% of respondents changed how they evaluate employees after adopting ai, placing greater weight on prompt creation, task delegation, and experimentation.

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