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techcrunch ai · September 10, 2026

Listen Labs hits $1.5B valuation in failed funding round

listen labs, a voice ai market research startup, walked away from a $125m series c funding round at a $1.5b valuation amid acquisition talks with salesforce. this affects the ai market research landscape.

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listen labs, a voice ai market research startup, signed a term sheet for a $125 million series c funding round at a $1.5 billion valuation, led by menlo ventures. however, the round never closed as the startup walked away amid acquisition talks with salesforce for around $2 billion. listen labs has about $30 million in annualized revenue and is one of the leading startups in automating customer research with ai. if talks with salesforce collapse, listen labs may return to market and target a valuation of $2 billion or higher. this situation affects the ai market research landscape and may impact salesforce's ai capabilities.

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