Japan's banking giant is going AI-native for 35k employees

mufg is rolling out chatgpt enterprise to 35,000 employees at mitsubishi ufj bank as part of a collaboration with openai that began in october 2024. the bank implemented mandatory e-learning and custom gpt workshops to overcome internal adoption barriers and meet strict financial governance requirements. leaders believe ai will fundamentally change finance by acting as a partner to every employee rather than just a tool for experts. this move establishes a blueprint for other legacy financial institutions aiming to integrate enterprise ai safely at scale.