rotative
techcrunch ai · September 30, 2026

Instinct's AI product pushes rub users wrong way

instinct's new ai product recommendations feature gives users unwanted suggestions. this might hurt user trust.

read in 简体中文 · 繁體中文

instinct, an ai startup, introduced a new feature called instinct selections, which offers personalized product recommendations in areas like dining, travel, and shopping. the feature partners with local experts to provide human-curated suggestions. however, users are reporting that the suggestions are being pushed to them without request, and are not highly personalized, leading to a negative reaction on social media. this might hurt user trust in the ai agent, especially at a time when it's competing with agents from bigger companies like meta and openai.

read at source ↗

← rotative