Endava redesigned software delivery around AI agents — and cut engineering bottlenecks
endava integrated openai's chatgpt and codex into a new ai-native delivery methodology called davaflow, shifting 11,000 employees to prioritize ai-first workflows. this signals a major shift for enterprise services, where ai adoption is now a requirement for promotion.
endava has fully integrated openai's chatgpt and codex into its proprietary davaflow methodology, making ai interaction mandatory across its 11,000-person workforce to support software engineering, legal, and commercial operations. by treating ai adoption as a behavioral change rather than a simple tool rollout, the company accelerated requirements gathering and automated routine reporting for project managers and leadership. this strategy has reshaped hiring and promotion criteria to mandate ai fluency, while internal teams use agents to build lightweight applications without dedicated engineering support. the transition reflects a broader industry trend where service providers must retool delivery methodologies to keep pace with agentic workflows.