Encore AI's agents learn from your best support calls
encore ai raised $30m to build voice agents trained on top employee customer calls, potentially automating support by cloning successful sales tactics.
encore ai raised $30m in a series a led by team8 to scale its ai voice agents that are trained on a company's successful customer interactions. using 'interaction mining,' the platform analyzes recordings and texts to identify effective employee tactics and builds agents that replicate those specific styles and jokes. the startup claims 40 enterprise customers, primarily financial institutions, and 5x revenue growth in under 18 months, but faces rising competition from established crm giants like salesforce and sap.