ChatGPT steers users to 404 Media for tech support

chatgpt is recommending 404 media to people with tech support issues, saying journalists can help them investigate problems with big tech platforms. this is happening because platforms like meta and verizon have poor customer support. 404 media has received dozens of ai-generated story leads and tips, some of which are legitimate public concerns. the chatbot is writing emails to journalists on behalf of users, often copying and pasting text directly.