Caterpillar applies mining automation lessons to AI deployment
caterpillar uses experience from automating mining to deploy ai in various industries, helping technicians and employees with tools like the cat ai assistant.
caterpillar, an industrial heavyweight, is leveraging its experience in automating mining to deploy artificial intelligence in various industries. the company has developed tools like the cat ai assistant, which allows field technicians to use voice commands to access repair procedures and troubleshoot potential problems. caterpillar has 1.6 million connected assets globally and over 16 petabytes of structured data, which the assistant draws upon. the company is also using ai to power software for scanning sites and generating digital twins in manufacturing. however, caterpillar's cto, jaime mineart, notes that deploying ai is not just about building the technology, but also about transforming workflows and training employees.