Amazon blocks Meta's Muse AI agent from shopping

meta's muse ai agent was blocked from shopping on amazon's e-commerce platform due to privacy and security concerns. a popup message appeared on sunday for muse users stating that continued access by an unauthorized ai agent violates amazon's conditions of use. amazon expressed concerns that muse failed to identify itself when browsing and seemed to capture customer credentials. meta launched muse earlier this month, stating that the ai agent cannot see secure login details or card payment information. however, some privacy concerns have emerged since launch. this move is part of amazon's efforts to fend off competition from rival ai services and keep its customers shopping directly with the retailer.