AI announcer botches names at Glendale Community College graduation

glendale community college's commencement faced disruptions when an ai announcer failed to correctly pronounce or entirely skipped student names due to timing errors. officials paused the event twice to troubleshoot the system, which was intended to improve accuracy over human readers. following complaints from graduates, the college relented on an initial refusal and offered a do-over segment where a human read the names aloud. this failure illustrates the difficulties in fully automating ceremonial duties with tools like tassel, a platform that relies on ai voice actors to generate name pronunciations. the situation contrasts with hybrid approaches where ai assists human announcers rather than replacing them.