agents hit 10m users but nobody cares
openai reports 10m weekly agent users while chatbots boast 1b monthly users, proving consumers prefer simple chat over autonomous action.
despite silicon valley's obsession with autonomous agents, adoption remains low with openai reporting 10 million weekly users compared to 1 billion for standard chatbots. josh miller, ceo of the browser company, argues that consumers have not adopted agents because companies are building based on model capabilities rather than user needs. he suggests that agents are an invisible backend technology, not a standalone product category, and must be packaged into tools that solve specific human problems.