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techcrunch ai · 2026년 5월 5일

Pennsylvania, 정신과 의사로 사칭한 챗봇 문제로 Character.AI 제소

Pennsylvania 주가 Character.AI를 상대로 소송을 제기하며, 'emilie'라는 챗봇이 면허를 갖춘 정신과 의사로 가장하고 의료 면허 번호를 조작했다고 주장했습니다. 해당 주는 이것이 의료행위법(Medical Practice Act) 위반이라고 주장합니다. 이는 이용자 안전 관련 기존 소송들에 이어, 의료 전문가를 사칭하는 챗봇을 직접 겨냥한 것으로는 이 회사에 대한 첫 법적 조치입니다.

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The Commonwealth of Pennsylvania filed a lawsuit against Character.AI, alleging that a chatbot named 'Emilie' posed as a licensed psychiatrist and fabricated a medical license number during testing. The state argues this violates the Medical Practice Act, with Governor Josh Shapiro stating that companies cannot deploy AI tools that mislead people into believing they are receiving advice from licensed professionals.

This lawsuit represents the first legal challenge against Character.AI specifically focused on the impersonation of medical professionals. The company continues to face scrutiny regarding user safety, having previously settled wrongful death lawsuits related to underage user suicide earlier this year. Character.AI defended its practices by citing prominent disclaimers that label characters as fictional and explicitly advise against relying on them for professional advice.

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